Shipping policy
Shipping & Return Policy
Welcome to Dodzy. We are committed to providing a smooth shopping experience for our customers.
Shipping Policy
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We process and ship orders within 1–3 business days after payment confirmation.
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.
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Once your order has been shipped, you may receive tracking information (if available).
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return, the item must be:
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Unused and in its original condition.
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Returned with original packaging and tags (if applicable).
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Accompanied by proof of purchase.
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Non-Returnable Items
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Items damaged due to misuse or improper handling.
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Products returned after the 5-day return period.
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Certain clearance or customized items (if applicable).
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed within 7–10 business days through the original payment method.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Store Name: Dodzy
Email: Dodzyshop.official@gmail.com
We appreciate your trust and thank you for shopping with Dodzy.